Different customers reported to us that only thanks to ConicIT they recognized situations in which jobs entered a loop (100% CPU), and caused huge load on their system. It's very hard to find these cases without ConicIT, because monitors like TMON, Omegamon, Mainview, and others only show the total-CPU-time since the job started (often it's since IPL). So it's hard for these monitors and for performance people to understand the real-time CPU at every moment. However, ConicIT calculates the real-time CPU based on the Delta of each job from minute to minute (the amount of CPU time that was changed during each minute).
Thus, ConicIT recognizes the real-time CPU, stores its history, and makes statistics about the typical real-time-CPU consumption of each job at each day and hour. ConicIT recognized many situations of jobs with too-high CPU.
In some of these cases the situations were extreme, and without ConicIT it could crash the mainframe.
Memory condition of CICS - We know about at least one case that ConicIT recognized a quickly rising memory consumption of CICS at some bank, due to a memory leak. ConicIT recognized it at an early stage
(around 30-40% memory consumption, which was already abnormal for that CICS). Thanks to ConicIT early alert that bank succeed to fix the problem before the CICS crashed
(it was already around 90% when they fixed it).